Welcome to our 1-hour training on Advanced Body Language. This webinar was originally presented in December 2019 as part of our ongoing monthly trainings.

This training supplements our Homeless De-Escalation Core Training. In this Advanced Body Language training we will look at:

  • Why nonverbal matters more than word choice
  • Advice for “reading” body language
  • Advice for “speaking” body language

Upon completion of the training, your certificate will be available to save or print.

At the Homeless Training Institute, our mission is to train library staff members on how to compassionately and confidently manage problematic behavior from homeless, addicted, and mentally ill individuals.

If your library does not currently have a subscription to our Homeless Training Academy, you can request a free trial (one per organization please) by sending an email to krissie@homelesstraining.com.

To find out more about our trainings, visit http://www.homelesstraining.com/

About the Speaker

Ryan Dowd