Welcome to our 90-minute training on Mental Illness (Part 1): How to handle problematic behavior. This webinar was originally presented in April 2022 as part of our ongoing monthly trainings.
This training supplements our Homeless De-Escalation Core Training. In this Mental Illness (Part 1): How to handle problematic behavior training we will discuss:
- How do deal with GOOD days and BAD days
- What to do when someone is disruptive or potentially dangerous
- How to respond to someone with delusions (and the two types of delusions you should be concerned about)
Upon completion of the training, your certificate will be available to save or print.
At the Homeless Training Institute, our mission is to train library staff members on how to compassionately and confidently manage problematic behavior from homeless, addicted, and mentally ill individuals.
If your library does not currently have a subscription to our Homeless Training Academy, you can request a free trial (one per organization please) by sending an email to krissie@homelesstraining.com.
To find out more about our trainings, visit http://www.homelesstraining.com/
