Hi! There are four mistakes staff make when working with vulnerable patrons.
- Mistake #1 – Saying the wrong thing…with your body!
- Mistake #2 – Violating “the 5-second rule”
- Mistake #3 – Ignoring the “bully trap”
- Mistake #4 – Having an “audience”
This video will teach you how to NOT make Mistake #4. Enjoy!
