Challenges to materials, displays, and programs are a fact of life in libraries. They can be difficult to deal with, and emotions on all sides can run high.
A strong collection development policy and a transparent process are essential for managing challenges. Reconsideration forms should be part of those policies to help you gather information and start the review process clearly and consistently.
By the end of this tutorial, you’ll be able to:
-
Explain the benefits of reconsideration forms
-
Draft or update a reconsideration form
-
Use a reconsideration form to help guide a challenge process
