Coaching Skills for Library Managers and Supervisors (8/20/26)

This webinar explores how coaching can help libraries build motivated, self-directed, and high-performing teams. Through structured, employee-centered conversations, managers can support career growth, improve performance, and address behavioral challenges before they escalate. Participants will learn practical coaching tools, strategies for setting goals and milestones, and techniques for handling excuses, denial, and difficult conversations. The session emphasizes real-world application over theory, helping supervisors strengthen their people-management skills.

Trainer: Dr. Steve Albrecht

Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, security, and supervision. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Users, Staff, and Collections Secure, for Rowman & Littlefield. Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment. He has written 24 books on business, security, and leadership topics. He lives with six dogs, two cats, and three chickens. (Not all in the same room, of course.)