Dr. Steve Albrecht: “Dangerous Situations: Handling Real Challenges and Keeping Everyone Safe”

A 60-minute training webinar presented by Library 2.0 and hosted by ALA author and library service, safety, and security expert, Dr. Steve Albrecht.

Sometimes library employees are faced with a situation that goes beyond awkward or difficult and is potentially, or actually, dangerous. These can be behaviors that are outside policies, are not allowed in your Code of Conduct, are illegal, or are even worse.

We all hope that we will not have to face demanding mental health crises, seriously-problematic substance abuse, violent behavior, a bomb threat, an active shooter, or some other real emergency, but we need to be prepared to keep ourselves and our patrons safe if we do.

This overview session on how to respond step-by-step to dangerous situations in the library is another in our “Essential Librarian Series,” designed to be shown to new staff and leaders and to provide a refresher for all who work in the library. A discussion guide, as well as the presentation slides, will be available to all who participate.

About the Speaker

DR. STEVE ALBRECHT. Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, security, and supervision. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Users, Staff, and Collections Secure, for Rowman & Littlefield.  Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.  He has written 24 books on business, security, and leadership topics. He lives with six dogs, two cats, and three chickens. (Not all in the same room, of course.)