Dr. Steve Albrecht: “Performance Evaluations: A Skill-Building Refresher for Library Leaders”

A 60-minute training webinar presented by Library 2.0 and Dr. Steve Albrecht.

The language we use as library leaders matters. This is important in our coaching conversations and in the way we handle both the Performance Evaluation (PE) documentation and the subsequent conversation. The PE is a legal, historical, trackable document that has power and consequences. It can help you and other leaders make effective and fair promotion decisions, identify skill or training gaps, initiate discipline, and create a path for your employees to improve their work performance and work behavior.

This webinar is for all current library directors, department heads, managers, supervisors, or any future leader who wants to know more about how to make PEs work for the benefit of the organization, the leader, and the employee.

In this 60-minute webinar, Dr. Steve Albrecht (board certified by the Society for Human Resource Management) will discuss the best ways for library leaders to:

• Fine-tune the steps in the PE process, from the preparation of the documentation to the conversation;
• Have the necessary coaching conversations that help you craft a solid PE;
• Avoid using label-based language instead of behavior-based language to get better results after the PE meeting;
• Handle the wide range of employee reactions or emotions during a PE meeting;
• Think about your legacy as a leader and how PEs serve your library after you have been promoted, left, or retired;
• Protect yourself from claims about bias, being unfair, discriminatory, retaliatory, or overly judgmental;
• Avoid common PE traps like the Halo Effect, the Middle Grade, Fuzzy Language, and Punishment Phrases;
• Change the thinking about PEs from being an annual process to a useful supervisory tool.

About the Speaker

DR. STEVE ALBRECHT. Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, security, and supervision. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Users, Staff, and Collections Secure, for Rowman & Littlefield.  Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.  He has written 24 books on business, security, and leadership topics. He lives with six dogs, two cats, and three chickens. (Not all in the same room, of course.)