A 60-minute training webinar presented by Library 2.0 and hosted by ALA author and library service, safety, and security expert, Dr. Steve Albrecht.
Being a supervisor, especially if you are new to the role, can be a bit overwhelming. A lot of the skills and knowledge you need for the new role you were expected to pick up through OJT (“On The Job Training”) during your old role. Your life skills (talking, sharing, and interacting with people) and your work experiences (finishing projects, solving problems, serving others, meeting deadlines) as a library staffer are useful as you transition to being a supervisor, up to a point. You need new skills to meet the challenges of getting people to do what you ask, on time, and with the quality you expect.
Consider these ten tools as the ones most needed for your early and ongoing success:
- Creating Accountability and Responsibility
- Delegation
- Project Planning
- Internal and External Service Skills
- Coaching and Training
- Running Effective Meetings
- Budget Knowledge and Fiscal Discipline
- Recordkeeping
- Time Management
- Praise and Performance Evaluation
About the Speaker
DR. STEVE ALBRECHT. Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, security, and supervision. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons. In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. He is currently writing the sequel, The Safe Library: Keeping Users, Staff, and Collections Secure, for Rowman & Littlefield. Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment. He has written 24 books on business, security, and leadership topics. He lives with six dogs, two cats, and three chickens. (Not all in the same room, of course.)
