Complaints and challenges about library materials, displays, or programs are a problem across the country. And they present some of the most difficult situations you may deal with as a board member.
Trustees are non-partisan representatives of the community, which means you’re in a great place to support everyone’s intellectual freedom. As heated and political as challenges may be, your job is to focus on library ethics and policies to protect peoples’ right to read.
Not all complaints will rise to the level of board review, but some may. Preparing for challenges before they happen keeps you from being caught off-guard.
