Customer Service & Communication

Showing 61–80 of 111 resultsSorted by latest

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  Service Animals: Your Obligations Under the ADA

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  Schizophrenia: An Interview with Esmé Weijun Wang

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  Police: How to reduce police calls and keep everyone safe in your organization

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  Police Talk: A Conversation with Chief Kristen Ziman

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  Personality Disorders: An Interview with Dr. Gregory Lester, Ph.D.

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  Migrants: A conversation with Sheri Laigle about the current crisis (and how your organization can help)

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  Mental Illness (Part 4): In their own words

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  Mental Illness (Part 3): Live Q&A with Dr.Eric Ward and Ryan Dowd

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  Mental Illness (Part 2): Basic Introduction to Mental Illness

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  Human Trafficking: A Conversation with Karen Romero

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  How to Enroll in the Homelessness Training

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  Homelessness is a Housing Problem: A conversation with Gregg Colburn

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  Homelessness 201: A Deeper Understanding (1 hour)

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  Homeless Training Quick Lessons for staff meetings

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  Homeless De-Escalation 201 Workshop

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  Homeless De-Escalation 101 Workshop

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  Hoarding: How to help someone not get evicted

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  Drunk or High: How to De-Escalate Someone who is Under the Influence

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  Dementia: How to work with people with dementia and Alzheimer’s

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  COACHING: How to coach your staff on de-escalation