Customer Service & Communication
Showing 101–111 of 111 resultsSorted by latest
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Kicked Out!: How to safely ask someone to leave (without calling the police)
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Jerks with Homes: How to Deal with Members of the Public Who are Being Jerks About Homeless Folks
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How To Handle Angry Customers
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Fights: How to prevent and stop them (safely!)
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De-Escalation – Skills and Practice
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De-Escalation – Recognizing and Responding to Tense Situations
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Customer Service Strategies
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Customer Service 101
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COVID: How to Deal with Problem Behaviors Related to COVID-19
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Advanced Body Language (1 hour)
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Handling Complaints or Protests About Content